top of page

Revivo Sauna Privacy Policy

​​

This Privacy Policy explains how Revivo Sauna (“Revivo”, “we”, “our”, “us”) collects, uses, and protects your personal data when you interact with us, including when you book or participate in our sauna experiences.

​

We are committed to protecting your privacy and handling your personal data transparently and in accordance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.

​

1. Who We Are

Revivo Sauna is a provider of mobile sauna, ice bath, and outdoor wellness experiences.

For the purposes of data protection law, Revivo Sauna is the data controller of your personal data.

​

2. Information We Collect

We may collect and process the following personal data:

Information you provide directly:

  • Full name

  • Email address

  • Phone number

  • Booking and payment details

  • Emergency contact details (if provided)

  • Health declarations or relevant fitness confirmations (where required for safety)

  • ​

Information collected automatically:

  • IP address

  • Browser type and device information

  • Website usage data (via cookies or analytics tools)

  • ​

Event & media data:

  • Photographs or videos taken during sessions (only where you have been informed and given the option to opt out)

​

3. How We Use Your Information

We use your data to:

  • Process and manage bookings

  • Deliver our sauna and wellness services safely

  • Communicate with you about your booking

  • Respond to enquiries or customer support requests

  • Ensure participant safety and compliance with our Terms

  • Improve our services and customer experience

  • Send marketing communications (only where you have opted in)

  • Meet legal or regulatory obligations

​

4. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

  • Contractual necessity – to fulfil your booking

  • Legal obligation – for compliance (e.g. safety, insurance)

  • Legitimate interests – to improve services and operate effectively

  • Consent – for marketing and photography where applicable

​

5. Health & Safety Information

Where you provide health-related information (e.g. fitness declarations), this is used solely for safety purposes.

  • We do not store detailed medical records

  • We only collect what is necessary to assess participation suitability

  • This information is handled confidentially

​

6. Sharing Your Data

We do not sell your personal data.

​

We may share your data with:

  • Payment processors

  • Booking platform providers

  • Event organisers (where relevant to your booking)

  • Professional advisers (legal, insurance, accounting)

  • Authorities where required by law

​

All third parties are required to respect your data and comply with data protection laws.

​

​

7. Data Retention

We retain your data only as long as necessary:

  • Booking records: typically up to 6 years (for legal/accounting purposes)

  • Marketing data: until you withdraw consent

  • Safety-related information: only as long as needed for the relevant session

​

8. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

​

To exercise your rights, contact us using the details below.

​

9. Cookies & Website Tracking

Our website may use cookies or analytics tools to:

  • Improve website functionality

  • Understand user behaviour

  • Enhance user experience

​

You can manage cookie preferences through your browser settings.

​

10. Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure booking systems

  • Restricted access to personal data

  • Encrypted payment processing

​

However, no system is completely secure, and we cannot guarantee absolute security.

​

11. Photography & Marketing

We may take photos or videos during sessions for promotional use.

  • You will always be informed beforehand

  • You can opt out at any time

  • We will respect all opt-out requests

​

12. Third-Party Events & Venues

When operating at third-party events:

  • Your data may also be subject to the event organiser’s privacy policy

  • We remain responsible only for data we collect directly

​

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

​

14. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

 

Revivo Sauna
Email: info@revivosauna.com

​

15. Acceptance

By using our services, you acknowledge that you have read and understood this Privacy Policy.
 

bottom of page